Privacy Policy
DELTABIONIC places the highest priority on the privacy and security of personal data belonging to patients, their relatives, and healthcare professionals, in accordance with Tunisian Organic Law No. 2004-63 of July 27, 2004 on the protection of personal data and international GDPR standards.
1. Data Controller
The data controller for personal data collected on this website is DELTABIONIC (Tax ID: 1799376/Y/A/M/000), located at 22, Rue de l'Artisanat, Charguia II, 2035 Ariana, Tunisia. Dedicated privacy contact: contact@deltabionic.com / (+216) 52 838 318.
2. Personal Data Collected
We only collect data strictly necessary to process your inquiry via our contact or callback form: your full name, email address, phone number (optional, or required if you request a phone callback), city, profile (patient or healthcare professional), organization/clinic name (for professionals), and the prosthetic orientation details you choose to share (amputation level, side, and message).
3. Purpose of Processing
Your data is processed exclusively to: (a) respond to your inquiries, consultation requests, or phone callback requests; (b) arrange a product trial or assessment with our team and a partner prosthetist; (c) handle clinical partnership, training, or technical documentation requests from healthcare professionals. DELTABIONIC never sells, rents, or shares your personal data with third parties for commercial or advertising purposes.
4. Health-Related Data Confidentiality & Security
Information relating to your prosthetic needs (amputation type and side) is treated with strict confidentiality. Access is restricted solely to authorized members of DELTABIONIC's clinical and technical team bound by professional secrecy. All transmissions on our website are encrypted via HTTPS/TLS.
5. Data Retention Period
Data submitted through contact and callback forms is retained for a maximum of 24 months from the last interaction, unless you request earlier deletion or enter into a clinical follow-up or partnership relationship.
6. Cookies
This website uses only strictly necessary technical cookies required for proper operation (such as remembering your selected language: French, English, or Arabic). No third-party advertising or profiling cookies are placed without your consent.
7. Your Rights (Access, Rectification, Objection & Deletion)
You have the right at any time to access, rectify, restrict, object to, or delete your personal data, as well as the right to withdraw your consent. To exercise your rights, simply send an email to contact@deltabionic.com or write to our registered office (22, Rue de l'Artisanat, Charguia II, 2035 Ariana, Tunisia). We process all requests within a maximum of 30 days.