Patient Journey
From your very first interview to warranty-backed follow-up, we guide you step by step alongside our specialist prosthetist to design a prosthesis tailored to your anatomy and daily life.
- Step 1 • Discovery
Step 1
Initial interview & needs assessment
We start with a personalized interview (at our facility or remotely) to understand your story, lifestyle, and functional goals—whether you need an upper-limb prosthesis (hand, forearm, arm) or a lower-limb solution (foot).
Personalized orientation assessment (hand, arm, or foot)
- Step 2 • Clinical Exam
Step 2
Appointment with our specialist prosthetist
You meet our partner prosthetist specialized in bionic and functional prostheses. They perform a complete clinical evaluation of the residual limb, test muscle signals (EMG for myoelectric control), and take precise measurements and casts.
Clinical assessment & custom limb casting
- Step 3 • Custom Options
Step 3
Presenting your options: technologies & materials
We walk you through the available choices suited to your profile: technology options (multi-articulated myoelectric hand, smart control, or mechanical alternatives), materials (carbon fiber composites, custom comfort socket, silicone glove shade), and coverage file support.
Transparent comparison of options & detailed quote
- Step 4 • Engineering
Step 4
Validation & custom manufacturing
Once the configuration is jointly validated by you, the prosthetist, and our engineering team, we manufacture the test socket and assemble your custom prosthesis in our Ariana workshop.
Configuration sign-off & custom assembly in Tunisia
- Step 5 • Fine-Tuning
Step 5
Testing, fitting trials & custom adjustments
You test and try your prosthesis in real-life situations. We calibrate the EMG sensors and grip speeds via our mobile app, and we rectify the socket fit, alignment, or settings as many times as needed until comfort and control are optimal.
Functional trials, calibration & socket rectifications included
- Step 6 • Peace of Mind
Step 6
Product warranty, follow-up & long-term care
All our prostheses are backed by our manufacturer warranty. Our local team in Tunisia provides regular follow-ups, component care (silicone gloves, battery, electronics), and responsive after-sales support.
Warranty certificate, maintenance & local after-sales care
Our commitments at every step
Comprehensive human and technical support so you can regain independence with complete confidence.
Hand, arm & foot
Complete assessment for upper-limb amputations (hand, forearm, arm) and guidance on lower-limb foot solutions.
Dedicated prosthetist
Every fitting is supervised by a specialist partner prosthetist to ensure medical-grade comfort and alignment.
Trials & rectifications
Zero compromise on comfort: we test, fine-tune, and rectify the socket and electronic settings based on your feedback.
Guaranteed products in Tunisia
Full manufacturer warranty and local maintenance workshop in Ariana for fast service without import delays.
Schedule your initial interview
Contact our team to arrange your first assessment and book an appointment with our specialist prosthetist.